The network setup: we have three phones registered to CUCM:
- one CIPC: x1000
- one EyeBeam: x1002
- one X-Lite: x1003
The below settings will be applied to the line 1000 as it pertains to the device CIPC
Line Text Label
Without it, the phone simply displays the line extension
I modified it to “si Rchid” and “si Rchid” now appears as the name of the line.
Display (Caller ID)
When CIPC calls Eyebeam, Eyebeam sees a call from x1000:
If I want EyeBeam to see the call coming from “Rchid”, I configure it at the Display (Caller ID) field.
But the other way around is not true. When Eyebeam calls CIPC at x1000, the called number does not get transformed to Rchid Bolice: